Working with People Who Hoard

For caring professionals

These workshops are designed for caring professionals such as Support Workers, Carers, Nurses, Cleaners, Tenancy Officers, EHOs, OTs, DEs and others who come into contact with challenging home environments as part of their job.

Understanding clients who hoard

Date: Wednesday 12th April

Time: 9:00 am (ACST)

Location: Zoom

Cost: $85 incl GST

Working with clients who live in high levels of clutter requires special skills and knowledge.

Clients with disabilities, mental illnesses, aging challenges, nuerodiversities, trauma and other conditions can be particularly vulnerable and complex, and knowing how to help them is crucial so that you can best meet their needs and help them achieve their goals.

This 2hr Zoom workshop covers:

  • What causes people to hoard or live in high levels of clutter
  • How different circumstances, conditions and diagnoses  affect clutter levels  
  • What Hoarding Disorder is (and when it’s not HD causing the clutter)
  • Having “the conversation”
  • Using respectful language
  • How to know whether intervention is required or not
  • Minimising harm
  • Building trust and rapport
  • Communication and information
  • Risk mitigation and safety concerns
  • Knowing your expertise limits and referral pathways

Helping clients who hoard

Date: Friday 28th of April

Time: 9:00am (ACST)

Location: Zoom

Cost: $85 incl GST

For professionals who have attended “Understanding Clients Who Hoard”, this session is for caring professionals who would like to work hands-on with their complex-needs clients and help them to declutter, make decisions and achieve their goals around their space and their belongings.

This 2hr Zoom workshop covers:

  • Review of “Understanding Clients who Hoard”
  • Helping a client set goals and prioritise
  • Making a plan
  • Assisting clients with the logistics of decluttering
  • Assisting clients to make decisions
  • Special techniques to teach clients
  • Strategies that are “outside the box”
  • What body-doubling is and how you can use it to help them
  • What back-sliding is and how to handle it
  • Boundaries and respect
  • Teaching clients how to declutter with other supports (family, friends, other helpers) 

Want to ask some questions before you register?